- Strona główna
- Oferty
- Contact Centre Supervisor (German & English Speaker)
Grafton Recruitment Polska Sp. z o.o.
Contact Centre Supervisor (German & English Speaker)
Opis Stanowiska:
- Leading and motivating and developing Customer Care Team
- Ensuring that the highest levels of external customer service is achieved by all team members
- Training and coach the customer care team.
Od kandydatów oczekujemy:
- University Degree
- Min. 1 year of experience in leading a team and 2 years of experience in customer service (experience in travel industry would be an asset)
- Fluent knowledge of German and English
- Knowledge of CRS (Sabre Merlin or TOMA) or GDS (Sabre or Amadeus) would be an asset
- Focusing on Clients needs
- Very strong communication and organizational skills
- Ability to work to deadlines with a positive can-do attitude.
Oferujemy:
- Private healthcare for employee and his/her family
- Excellent training resources
- Employee referral scheme
- Life and long-term disability insurance
- Memberships in sports clubs or other social clubs, tickets to entertainment or sporting events etc.
Prosimy o dopisanie w CV następującej klauzuli "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust Nr poz. 883)".