- Ogłoszenia o Pracę
- Kraków
- Customer Service z językiem holenderskim
Ogłoszenie jest nieaktualne, zostało przeniesione do archiwum i nie ma możliwości aplikowania na tę ofertę.
Relyon Recruitment
Customer Service z językiem holenderskim
- Data publikacji:
- 18-10-2017
- Miejsce Pracy:
- Kraków
Tasks:
- Be the first point of contact for Customers
- Resolve Customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards
- Provide assistance to customers in self-service mediums and assist customer to complete transactions
- Record and follow up all customer contacts in customer facing systems
- Liasing between customers and supply chain departments in coordination of delivery process
- Proactively communicating to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
- Supporting in the resolution of delivery queries
- Have an impact on relations with the business customers
Requirements:
- Very good Dutch (C1) and good English (B2)
- Excellent communication skills
- Strong customer focus
- Ability to deal with multiple tasks and work in a dynamic team
- Ability to cooperate efficiently
- Willingness to develop a career in a multinational environment
- Good working knowledge of MS Office tools and Outlook
Benefits of working:
- Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
- Unique opportunity to fulfill your potential with personal and professional development programs
- Work in a smart and motivated team within a supportive and inclusive culture with strong values
- Attractive salary and bonuses
- Complex medical care and individual life insurance
- Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
- Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms