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Cpl Jobs

First line support with German (m/f)

  • Data publikacji:
  • 10-07-2020
  • Miejsce Pracy:
  • Berlin
  • Stanowisko:
  • Konsultant

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

For our Client, international well-known organization, we are currently looking for candidates for a position of:

First line support with German (m/f) Miejsce pracy: Berlin

Experience is not required!

 

Your responsibilities will include:

  • Email and phone contact with foreign clients;
  • Classification and resolution of reported problems at the 1st level of support;
  • Providing clients with a high quality standard of services;
  • Use and maintenance of databases;
  • Assisting users in reporting difficulties;
  • Cooperation with other departments in the company.

Requirements:

  • Knowledge of German at a minimum level of C1;
  • Communicative knowledge of English;
  • Experience in administration of user accounts is welcome;
  • Basic knowledge of Active Directory and networks (TCP / IP, DNS, DHCP, RDP) and files, printing;
  • Well-developed communication skills and teamwork capability;
  • Customer service experience will be appreciated but not required.

Our client offers:

  • Work in a friendly atmosphere;
  • Ability to develop and gain experience;
  • Flexible working hours;
  • Vouchers for sights and restaurants;
  • Company events ;
  • 28 days of vacation and special holidays.