Support Engineer with  DUTCH

Support Engineer with  DUTCH
CRACOW REMOTE JOB

 
Responsibilities
Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.  
Log all service requests into the company service call tracking system
Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
Follow-up on closed service requests to insure customer satisfaction
Assist in training initiatives to new and current employees
Qualification / Profile
Fluent Dutch
Strong command of English
Eager to learn new technologies

Our offer
Full time job, stability of employment and ability to work 100% from home
Competitive salary package with attractive language bonus
Intensive training
Clearly defined ITIL-based career paths, with transparent criteria
Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
Premium private medical healthcare, which includes dental care and insurance policy for international travel
And up to 4 extra days of paid holidays per year!


PLEASE SEND TO US YOUR CV
jobs@personnelandmedia.com
Support Engineer with DUTCH - CRACOW

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